Tutorial · driver app guide

See Lickety in action.

Preview the app's built-in tutorial, then follow the guides to learn how drivers claim appointments and manage deliveries.

Built-in guided tutorial

New to Lickety? The app walks you through it.

When you first sign in, Lickety launches an interactive guided tutorial right inside the app. Follow step-by-step tooltips through a sandbox environment — browse demo appointments, join a queue, claim a load, and confirm delivery — all without affecting real data.

You can restart the tutorial any time from your profile settings.

Chapter 01 · video tours

Short walkthroughs of the key features.

Feature tours are coming soon. In the meantime, watch the short tutorial preview below or read the guides.

/ tour-01 · claim
APPT #1024 CLAIM NOW

Claiming your first appointment

Browse available loads, check pickup and delivery windows, and claim an appointment in seconds.

Coming soon
/ tour-02 · gps
ETA · 42 MIN

Real-time GPS tracking

See how Lickety tracks your route, calculates distance, and updates your status color automatically.

Coming soon
/ tour-03 · portal
Receiver portal appointment detail

Receiver portal

Monitor inbound appointments, active drivers, and at-risk deliveries from a real-time web dashboard.

Learn more →
Chapter 02 · the driver experience

A quick look inside the driver app.

A 34-second driver app tutorial preview. The full sales walkthrough recording is currently unavailable; use the guides below for the complete workflow.

01

A short tutorial preview

This recording shows the app's built-in onboarding tutorial. It offers a quick introduction to the screens a new driver encounters.

02

Practice in the app

Sign in to try the guided tutorial with sample appointments. You can restart it from Profile whenever you need a refresher.

03

Follow the full workflow

The written guides below cover claiming, Relay checkout, status colors, facility queues, pickup, and delivery.

Chapter 03 · step-by-step guides

Everything, broken into simple steps.

Four short guides covering driver onboarding, status colors, appointment management, and the receiver portal.

  1. Download and sign up. Get Lickety from the App Store or Google Play. Create your account with your name, email, password, and facility's Vendor ID.
  2. Enable location services. When prompted, allow location access. This is required for GPS tracking and distance calculations. Select "Always Allow" for best results.
  3. Find an appointment. Open the Availability tab (or start from Home). Browse available loads — each card shows pickup and delivery windows and locations.
  4. Claim it. Open a load, review the details, then tap Claim Appointment. If payment is required, complete Relay checkout before pickup. The app asks for notification permission after your first real claim.
  5. Drive and track. Lickety monitors your GPS automatically. Watch your status color — green means on schedule, yellow means watch out, red means at risk of being late.
  6. Confirm pickup and delivery. When you arrive at the shipper, confirm pickup. When you arrive at the consignee, confirm delivery. Done.

Lickety uses a simple color system to show your on-time status at a glance.

Green — on schedule

You're within the safe distance range for your pickup or delivery window. Keep it up.

Yellow — watch out

You're approaching the distance threshold. You'll likely make it, but keep an eye on the clock.

Red — at risk

You're outside the expected distance for the remaining time. The app will send you a push notification.

Grey — no appointment

You don't have an active appointment, or the appointment has expired.

Viewing appointment details

Tap the "Appointment" tab in your bottom navigation. You'll see the full details: pickup and delivery windows, shipper and consignee addresses, and your current distance and ETA.

Confirming pickup

When you arrive at the shipper and load the freight, tap "Confirm Pickup." This updates your status and shifts your GPS tracking target to the delivery location.

Confirming delivery

When you arrive at the consignee and offload the freight, tap "Confirm Delivery." This completes the appointment and returns you to the available appointments view.

Releasing an appointment

Need to drop an appointment? Tap the release option on the appointment details screen. The appointment will go back into the available pool for other drivers.

Receivers, shippers, and carrier admins get access to the Lickety web portal. See the full portal overview or read the highlights below.

Receiver portal appointment detail
Dashboard

Your overview: four cards for loads in transit, loads at risk, deliveries completed today, and drivers queued at your facility, followed by the inbound appointments table and the active drivers with their current status colors.

Appointments

View all appointments assigned to your facility. Filter by status, see pickup and delivery windows, and click into any appointment for full details including shipper info, driver assignment, and current status.

Drivers

See the drivers who deliver to your facility. Each row shows the driver's name and email, their live status badge, and their active appointment, if any.

Multi-role access

The portal supports multiple roles: Receivers monitor inbound loads, Shippers create and manage outbound loads, Carrier Admins manage drivers and fleet-wide appointments, and Super Admins have full system access.

Ready when you are

Start delivering smarter today.

Download Lickety for iOS or Android. The in-app guided tutorial takes about three minutes.